FAQ

Questions about saving money
Questions about billing, service and your account
Questions about sign-up
Questions about Verde Energy USA

 

Questions About Saving Money

How can I save money on my electricity with Verde Energy USA?
We have developed a very efficient system to purchase energy and thus are able to provide electricity to our customers at a lower cost than the local utility companies. Typical savings for our residential customers can range from $100 to $400 or more annually and typical savings for our business customers can range from $600 to $2,200 or more annually depending on usage.


Billing, Service and Account Questions

How will I be billed?
You will be billed exactly as you always have been by your local utility company. The only difference you’ll see on your electric bill is that Verde Energy USA will be listed on the supply portion of your bill and our lower cost electric supply rates will be used in your billing.

Will my local utility company continue to service my account?
Yes, nothing will change in terms of receiving your electricity or any customer service. You will continue to receive one bill for electricity each month from your local utility company and only have to write one check (which will continue to be made out to your utility company). Your local utility will continue to read your meter and make any necessary repairs.

Who do I call if my power goes out?
You should call your local utility company if your power goes out or you have any other service or billing issues.

Sign Up Questions

How can I become a customer of Verde Energy USA?
Selecting us as your electrical supplier is easy and risk free. You simply need to provide your address information and some basic customer information from your monthly utility bill. You will receive an email confirmation of your enrollment and your service will begin with your next full monthly bill. Go to our Enrollment page

Does it cost anything to switch to Verde Energy USA and do I need to sign a contract?
There is no cost to select us as your electrical supplier and you do not need to sign a contract. Selecting Verde Energy USA is an easy, almost effortless way to save money on your electrical bill.

Can I change my electrical supplier again at a later date?
Yes you will still have the right to choose another electrical supplier in the future. We are committed to providing our customers with significant savings and high quality service and are confident that you will stay with us as a customer for the long-term.


Questions about Verde Energy USA

Who is Verde Energy USA?
Verde Energy USA is a licensed electricity supplier in the states of Connecticut, Illinois, New Jersey and Pennsylvania.   We offer residential and business customers in these states the opportunity to save on their electrical costs by choosing us as their electricity supplier.

How do I contact Verde Energy USA if I have a question?
As noted previously your local utility company will continue to fully service your account.  If you should ever need to contact us you can email us at service@lowcostpower.com or call us at 800-388-3862.  Our customer service phone is available 7 days a week and 24 hours each day.